Q1: What are your packing terms?
A: Typically, we package our products in neutral white boxes and sturdy brown cartons. If you possess a legally registered patent, we are happy to use your branded boxes upon receiving the necessary authorization letters.
Q2: What are your payment terms?
A: We require a T/T payment of 30% as a deposit, with the remaining 70% due before delivery. Prior to the final payment, we will provide you with photos of the products and their packaging.
Q3: What are your delivery terms?
A: We offer a range of delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q4: What is your estimated delivery time?
A: Generally, orders are fulfilled within 3 to 10 days following receipt of the advance payment. However, the exact delivery time is contingent upon the specific items and order quantity.
Q5: Can you manufacture according to the provided samples?
A: Absolutely, we can manufacture products based on your samples or technical drawings, including creating the necessary molds and fixtures.
Q6: What is your policy regarding samples?
A: We can provide samples if we have the required parts in stock. Please note, the sample cost and courier fees are the responsibility of the customer.
Q7: Do you conduct tests on all your goods before delivery?
A: Yes, we ensure every product undergoes 100% testing before it leaves our facility.
Q8: How do you ensure a long-term and positive business relationship?
A:1. We maintain superior quality and competitive pricing to ensure our customers' satisfaction and benefits.
2. We treat every customer as a valued friend and conduct business sincerely, fostering strong relationships regardless of their geographical location.